Shipping  *  Returns * Warranty Information


TerraKoat International offers free delivery to any accessible address in the Continental United States. Orders typically ship within 2 to 3 business days  but can take a bit longer in rare cases depending on  current order volume. If you need a rush put on your order we have you covered.  After your order has been placed simply send us an email to Although our manufacturing facility is operational 7 days a week, Our office hours are from 9am to 5pm. Monday through Friday. 

Remember, If you need to put a rush on your order just send an email to and we can expedite your order for you.



At TerraKoat International we believe nothing is more important than quality assurance. Our unparalleled commitment and dedication to assuring every product meets or exceeds it's intended purpose is what sets us apart from our competitors. By maintaining a strict chain of custody records we know beyond a shadow of a doubt that every TerraKoat International product that leaves our facility will outperform any other product in its class. This strict policy is why we can publish the statement highlighted below.....

Product failures at TerraKoat International are virtually non-existent. You read that correctly. We have never had a single product fail. Not one not EVER!!  Commitment to quality is what dictates our return policy. Once a product leaves our facility the chain of custody is broken. Accepting returns would mean we could no longer say with 100% certainty that the contents of a product meets out strict quality standards.  We ask that you double check your measurements and calculations to make sure you are ordering the correct amount of product needed. Once an order has been put into production it can not be canceled or returned. All sales are final.

As noted on the ordering page making a purchase from this website stands as an acknowledgment that you have read, understand and agree with the return policy noted above.  The Terrakoat International return policy noted on this page overrides any and all other documents regarding any purchase or intent to purchase  products from TerraKoat International. This includes but is not limited to terms noted on customer provided purchase orders or other customer provided terms and conditions related to orders placed on this website. In special circumstances such as orders being lost or damaged in transit, a return or cancellation may be accepted in exchange for a credit towards a future purchase.  Eligibility to receive a credit for future purchases is at the sole discretion of TerraKoat International.


Will call orders and orders on hold will be stored for a maximum of 30 days at no charge. After 30 days a storage fee equal to 5% of the total purchased price will be added to the total order cost and must be paid prior to pickup or delivery.  TerraKoat International is not responsible for orders left for more than 90 days. 

Orders not picked up or stored for a period greater than 90 days are considered abandoned. The buyer is  responsible to pay for any and all disposal costs associated with the disposal of abandoned orders. Disposal fees not to exceed 5% of the total order value. It is the buyers sole responsibility to keep track of time frames associated with stored material. 


TerraKoat International warrants this product to be free from defects. TerraKoat International cannot guarantee final results as it has no control over surface and sub-surface preparation and product application. Where permitted by law, TerraKoat International makes no other warranties with respect to this product, express or implied, including without limitation the implied warranties of merchantability or fitness for a particular purpose. The purc hihaser shall be responsible to orchestrate their own tests to determine the suitability of this product for their particular purpose. TerraKoat International’s liability shall be limited in all events to supplying sufficient product to re-treat the specific areas to which product proven to be defective has been applied. Acceptance and use of this product absolves TerraKoat International from any other liability, from any and all sources, including liability for incidental, consequential or resultant damages whether due to breach of warranty, negligence or strict liability. Items lost or damaged in transit will be replaced or a credit for future purchase at TerraKoat International will be provided to customer. This warranty may not be modified or extended by representatives of TerraKoat International, its distributors or dealers, independent contractors, clients or end-users of any kind.